Maxey Moverley’s technical excellence and facilities are complemented by an approach to customer service which ensures a first-class customer experience every time.

All Maxey Moverley customers have a dedicated account manager who is ultimately responsible for ensuring the highest standard of care and service.

Supporting our account managers is the specialist customer service team, responsible for managing and delivering all day-to-day operations from order receipt to despatch confirmation.

Everything at Maxey Moverley is carefully planned and resourced to ensure the smoothest possible experience, including:

  • Simple, user friendly procedures speed up administration
  • On line order tracking allows for instant tracking of all repairs
  • Bespoke reporting in customers’ preferred format
  • A free technical support helpline handles customers’ onsite queries and other issues

Above all, you can be sure that our no fix, no fee guarantee; our fixed prices for over 3,500 part lines; our guaranteed turnaround times; and our long no-quibble warranties on all repairs ensure there are no nasty surprises at any point in the process.

The personal touch continues once repaired units leave our workshops, with direct delivery to site anywhere in the UK and Europe as required, using high performance packaging specially designed for the service industry

Customer service including:

Dedicated account management

Full customer services team

User friendly procedures

On line order tracking

Bespoke reporting

Free technical support helpline

No fix, no fee

Long, no quibble warranties

On site delivery anywhere in UK & Europe with high performance packaging